トリアノンホテル

Name: トリアノン ホテル
Address: Strada Grigore Cobălcescu 9, セクター1, ブカレスト, 010191, ルーマニア, ブカレスト, イルフォヴ県, 010191, ルーマニア

+ 28

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基本情報

チェックイン開始：	16:00
最終チェックアウト：	12:00

施設・設備

空調設備

空港送迎シャトル

会議施設

レンタカー

ルームサービス

ビジネスセンター

トリアノンホテルの詳細

トリアノンホテル

Location A great hotel to have a nice rest before long walks around the city. Hotel «Trianon Hotel» is located in Bucharest. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Cretulescu Palace, Cismigiu Gardens and Izvor.At the hotel The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in. The following services are also available for the guests: a massage room. For participants of business meetings, there is a business center and event facilities. Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, Italian and French.Room amenities In the room, there is a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

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旅行者によるおすすめ

グループトラベラー

コメント：2024/03/04

滞在：2024年3月

Comfortable hotel

Comfortable hotel about 1 km from the centre, it is located near the park and it is very pleasant to walk through it to go to the centre, average prices, avoid having breakfast at the parkvew café bistro which is located on the parallel road in front of the hotel because takes advantage of tourists

一人旅トラベラー

コメント：2024/09/03

滞在：2024年9月

Incredibly bad!

Simply incredible.
Worst customer experience ever encountered in a hotel.
Upon trying to book by phone, noone could be reached for hours under the booking phone.
I should have been suspicious, but I unfortunately wasn't, so I booked online.
Suddenly the same number that was unavailable for ages called me up after booking on their page, stating it wouldn't be possible anymore to pay by card from this time of the day on (31.08.24, 15:45).
Instead I would have to pay cash - of course ATM fees would be my problem, not theirs.
Felt pretty suspicious, but since I already booked, I went with it and bit the bullet.
Upon arrival (not even 7pm yet), the place was all open, no receptionist to be found for a long time, only the TV running behind the desk showing local soccer.
Whoever could have entered into the hotel premises without anyone noticing, felt highly insecure!
After a considerable wait - and calling all possible hotel numbers, most just ringing at the empty reception, the receptionist was finally reached and came from wherever he was hiding from work.
The receptionist commanded me around during check-in (31.08.24 7pm) to fill out the registration form etc. and was as aggressive as possible with questions of mine - even though I had filled out all of my information already online during booking. He even started ripping the pen out of my hands as he got more and more impatient.
When I asked for his name, he repeatedly refused to tell me his name.
Instead he started shouting at me to a point it got physically uncomfortable.
He even went ahead to void my data privacy by showing my filled registration form with all my private information including ID number, address etc. to another hotel guest, obviously complaining about my in his opinion too sloppy handwriting. He didn't care about my ask and complaint not to disclose my personal information to strangers.
He - and also the morning staff refused to hand me a complaint form - which the hotel is required to provide by law.
The morning staff (01.09.24, 9:00) couldn't have cared less about my uncomfortable to frightening experience with her night shift colleague, didn't even react upon my complaint, not even speaking of and protective action of hers.
The hotel is run down, so are the rooms. Dripping toilet flush, broken bed frame, useless air conditioning are just some of its unpleasant 'features'.
With whatever confronted, be it law breaking behaviour or other issues, the staff is just shrugging shoulders, stating the hotel will be closed anyways soon for a general renovation - which explains why nothing is being fixed but guests need to live with all of what's broken and pay for it in full.

一人旅トラベラー

コメント：2024/08/20

滞在：2024年8月

Acceptable hotel with very unfriendly staff

I stayed there for three nights and the room was clean and good even though it has just windows on the ceiling so no views at all. Issues come with the unfriendly staff, the first day I told them the price on their website was cheaper than what they wanted to charge me in person and they didn´t take that well and told me to do then in the website. The cards get unmagnetised very easily and they make you know they´re not happy to change it. Another interaction was when I asked a couple paper sheets and they told me that was office material and they couldn´t give it to me. After insisting they gave 2 paper sheets but told no way they were lending me a pen. The hotel is close to the park and around 20-25min walking to the center. A pity the staff is unfriendly because otherwise experience would have been ok.

グループトラベラー

コメント：2024/07/25

滞在：2024年7月

Robbery in the room

The hotel leaves a lot to be desired as a hotel, it is like a Pension in Spain or worse. Room cleaning service consists of changing the towels, they do nothing else. There's no soap or anything you have to buy. Upon arrival after a flight delay we were treated very badly by shouting for arriving outside the check-in time.
When we left we forgot a wallet with 300€ in the safe with key. And we came back for them hours after the check out and they told us there was nothing and to leave. We can say we've been robbed at the hotel. I don't recommend it for nothing, very bad treatment, no room cleaning, and poor facilities and the robbery no longer has serious words. I can only say they are thieves and rude

グループトラベラー

コメント：2024/04/06

滞在：2024年4月

Nice hotel, unfriendly staff

Nice hotel in a central location let down by the rude and unfriendly staff. The moustached man behind the desk angrily chastised us for arriving late after our flight was delayed. He then was aggressive when our room key wasn’t working. Won’t be returning for that reason!