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基本情報
チェックイン開始： | 15:00 |
|---|---|
最終チェックアウト： | 11:00 |
ペット | ペットの同伴禁止 |
施設・設備
Wi-Fi
空調設備
空港送迎シャトル
レストラン
禁煙
ランドリーサービス・コインランドリー
ロイサ セントロの詳細
ロイサ セントロ
一流のサービスとアメニティで、ゲストが快適な体験をできるよう細心の注意が払われています。当宿泊施設の無料Wi-Fiインターネット接続を利用して、写真を共有したり、メールに返信することができます。駐車場は、車でお越しのお客様のために当宿泊施設によって提供されています。当宿泊施設では、コンシェルジュサービスを含むフロントデスクサービスを提供しており、ゲストの満足度を高めています。当宿泊施設のルームサービスは、ご滞在に最適なオプションです。 当宿泊施設内は禁煙となっておりますのでご注意ください。 食事に出かけたくない場合は、当宿泊施設にある魅力的な料理の選択肢をいつでも利用できます。素敵な夜を気軽に体験！当宿泊施設のエンターテイメント施設の外に出ることなく、エンターテイメントな夜をお楽しみください。食事の選択に特にこだわりがある場合は、この場所にある施設内の調理設備を利用できることにきっと満足するでしょう。
匿名の旅行者
コメント：2026/03/31
滞在：2026年3月
My room was amazing. It is like staying inside an apartment. Modern decor, double-sized bed, an eating area with stools, and a full kitchen including pans, dishes, and silverware, where you can actually cook. Washer/dryer included. Good-sized bathroom with great lighting. And the staff is EXTREMELY NICE!
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
ファミリートラベラー
コメント：2026/01/23
滞在：2026年1月
NOT SAFE
AVOID THIS HOTEL
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
グループトラベラー
コメント：2026/01/02
滞在：2026年1月
Excellent
I am happy with my stay at Roisa Centro. Central area, very convenient to walk to, helpful and structured staff very clean.
We will definitely stay again!
We will definitely stay again!
匿名の旅行者
コメント：2025/12/17
滞在：2025年12月
The hotel was in a great location for us and we were really pleased with the communication and condition of the room. This was more like an apartment than a hotel room - in a good way. The facilities were top notch and everything was very clean. Madrid is a lovely city and on our next trip we will definitely be staying at the Rosia Centro.
匿名の旅行者
コメント：2025/12/01
滞在：2025年11月
This place was perfect for us. Convenient location, great amenities including the kitchen, and the room was clean. The staff was friendly and helpful, checking in a couple times throughout our stay to make sure everything was going well and we had everything we needed. Highly recommended.
とても良い立地
C. de San Bernardo, 87, マラサーニャ, マドリード, 28015, スペイン|中心部から1.41 km
チェックイン & チェックアウト
チェックイン開始：
15:00
最終チェックアウト：
11:00
参考情報
ペットの同伴禁止
2025 年 2 月 1 日に発効する王令 933/2021 に基づき、スペインのホテルではチェックイン時に、14 歳以上のゲストの身分証明書、住所、電子メール、電話番号、および 14 歳未満の未成年者との関係を証明するものなど、特定の個人情報の提供を求める場合がありますのでご了承ください。
エキストラベッドの追加については、ホテルまでお問い合わせください。
ロイサ セントロ：よくある質問
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